24x7x365 Monitoring, Alerting, & Logging
System Management (network, computer, printer)
Patch Management (network, computer)
Service Plan & Warranty Management
VoIP System Maintenance
Anti-Virus & Malware Protection
Secure Password Management
Monthly Status Report
Quarterly Performance Report
Annual Security Audit
Online Client Portal
Online Ticketing System
User Management (AD, Office 365, G Suite)
Annual Budget Planning
Third Party Vendor Management
Service Level Agreement
24x7x365 User Help Desk Support
Hardware Lifecycle Management
Virtual CIO (Policy, Strategy & Process Development)
Dedicated Technical Resources
On-Site Maintenance (Proactive and/or As Needed)
Cloud Management (Office 365, G Suite, AWS, Azure)
Backup & Disaster Recovery
Device Management (Scanners, Card Readers, etc.)
On-Site Physical & Virtual Server Support
On-Site Physical Phone Support
Cloud Migration (Office 365, G Suite, AWS, Azure)
PBX to VoIP Migration
Physical Office Moves
Business Mergers & Acquisitions
Computer Cloning & Deployment
Hardware as a Service (Haas)
Yes. We have three levels of predefined SLA’s that we can attach to any prebuilt package or create a specialized SLA based on your requirements.
Yes. We understand that sometimes requirements change. We will work with you to make sure you always have the support package that meets your needs.
Yes. Our prebuilt packages include support for one computer and one mobile device in the per user price. Support for additional computers and mobile devices is available for an additional fee per device.
Yes. Prebuilt support packages can be customized with our optional support and solution add-ons.
Ready to get a quote for the prebuilt package that fits your needs? Input your selection here. One of our expert consultants will review your information and follow up shortly to discuss the ideal support package for your business.
Let’s make your IT easy and effective.