Design a Custom Package of Bundled Managed IT Services for Your Business
We’re a full-service, managed IT service company built to tackle your most difficult IT challenges. Whether you need to fix on-demand issues, staff projects, or access specialized support, our deep bench of expertise delivers results in the most challenging IT environments.
Traditional IT service engagements often fail because they place the entire burden of gathering requirements and specifying functionality on the client. Our approach is better.
We design your custom package using a collaborative approach. First, our expert consultants align your high-level needs with our service bundles. Next, we walk you through a discovery process, using our predefined selection criteria to customize each service to your needs. This collaborative process reduces the chance of missing functionality and increases the likelihood that your expectations are met.
Our service bundles serve as the building blocks or components of our custom packages. Each service bundle represents a set of services, processes, and deliverables that, together, address a particular area of IT. Below is a list of available service bundles that we use as components to build your custom package of managed IT services.
Policy, Strategy & Process Development
We develop and improve IT policies, strategies, and process documentation using our wealth of practical and enterprise experience.
Annual Budget Planning
We help your business planning by developing an annual IT budget to meet your stated business objectives and support needs.
Roadmap and Reporting
We assess your current systems and create a roadmap to enterprise-grade standardization then create reports to ensure your peak performance levels.
Issue Remediation
We efficiently address systems issues at root levels to drastically reduce the likelihood of recurrence.
Technology Deployments
We help your business to smoothly and intelligently implement new functionalities and technologies.
Project Staffing
We bring a wealth of knowledgeable resources to any project: project managers, systems schitects, implementation engineers, and support technicians.
Enterprise Service Desk
We offer on-call support from expert technicians to help you resolve issues quickly and effectively.
Proactive Monitoring
We implement technology and processes to proactively monitor your network and systems, increasing your security.
Dedicated On-Site Support
We offer knowledgeable technicians that are dedicated to specific clients and come on-site to meet with your staff and resolve your issues in person.
Systems Management
We maintain and strategically advance your on-premise (servers, computers, laptops, devices) or hybrid systems to keep your business running smoothly.
Cloud Management
We implement and maintain cloud systems (O365, G Suite, AWS, Azure), giving you access to secure computing power from anywhere.
Lifecycle/Vendor Management
We manage system lifecycles to ensure that your hardware and software updates are intelligently provisioned and security disposed.
Cloud Migration
We help your business to plan and move all or part of their information technology security to the cloud.
Office Relocations
We help your business to navigate the transfer and implementation of technology systems during office relocations.
Mergers & Acquisitions
We help enterprise organizations to effectively navigate the technological implications of mergers and acquisitions.
Risk Assessment
We evaluate security risks across your entire business, not just the network, by covering all five functions of the NIST Cybersecurity Framework.
Cybersecurity Protection
We stop sophisticated cyberattacks by deploying technologies that address all the aspects of a well defined security strategy.
Disaster Recovery
We develop a resilient data backup and recovery strategy to protect your business IT in the event of an unplanned disruption or a natural disaster.
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We’ll discuss and define your needs to identify how we can help.
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Our staff will design the right bundle of services to meet your needs.
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Deploy your custom package to resolve your IT needs.
Ready to get a quote for the custom package that fits your needs? Input your selection here. One of our expert consultants will review your information and follow up shortly to discuss the ideal support package for your business. Let’s make your IT easy and effective.
